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Questions about your order, a product, or just want to talk recovery science? We respond within 24 hours.
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We're a small team that cares deeply about every athlete who chooses Recovr. Reach out — we actually read and respond to every message.
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Support HoursMonday – Friday, 9am – 6pm EST
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30-Day GuaranteeNot happy? We'll make it right — no questions asked
Quick Answers
Where does Recovr ship?
We ship across the US with free standard shipping on all orders over $75. Express options available at checkout.
How does the 30-Day Guarantee work?
If you're not satisfied with your Recovr product within 30 days of delivery, contact us and we'll process a full refund — no return required.
When will my order ship?
Orders typically ship within 1–3 business days. You'll receive a tracking number as soon as your order is dispatched.
Are Recovr products covered by warranty?
All electronic products (ProPulse, LumaPanel, PulseStim, DreamMask) come with a 12-month manufacturer warranty against defects.
Can I use multiple products together?
Absolutely. Many Recovr athletes combine cold therapy, percussion massage, and red light in a single recovery session. Email us for a sample protocol.